Production vs. Shipping
Because every cup we produce is custom-printed to your specification, your 'Total Delivery Time' is split into two stages: Production Lead Time and Transit Time.
1. Production Lead Times
You choose your production speed at checkout. This determines your place in our manufacturing backlog:
- Eco Saver: ~6 weeks (Standard backlog)
- Standard: ~2-3 weeks
- Prime Express: Under 2 weeks
- Priority Express: 24–72 hours (Emergency Skip-the-Queue)
2. Next-Day Shipping
Once your cups have finished the printing and quality control process, we ship the very next business day.
- Courier: We use tracked, next-day delivery services (DPD/DHL/UPS) for all UK mainland orders.
- Cost: Standard shipping is FREE on all bulk orders as advertised in our catalog.
- Tracking: You will receive a tracking number via email the moment your pallet or parcel leaves our facility.
Order Cut-off
For Priority Express orders, the order cut-off is 4:00 PM GMT. Orders placed after this time will enter production the following working day.
International Shipping
We primarily serve the UK, but can ship globally. Please contact us for a custom freight quote for deliveries outside of the UK Mainland.
